Kandji Announces Kai: Artificial Intelligence for Device Management

Kandji has just released Kai, our new AI-powered assistant for Apple device management. Kai allows admins to quickly gain insights into the state of their Apple device fleets using simple, natural-language queries. Kai does so by harnessing the world’s leading large language model—with complete data privacy.

This is just our first iteration of AI in Kandji. Over time, we will extend Kai to other facets of our device management and security solutions, making them all more powerful and easier to use.

Ask Questions, Get Answers 

Kandji Prism (which we introduced earlier this year) provides visibility into the state of an organization’s Apple fleet. It’s based on traditional, filter-based queries: Select a field (“App Name”), an operator (“Contains”), and a value (“Word”), and it’ll return a list of devices matching those criteria (all devices with Microsoft Word installed). 

With Kai, you can now ask questions about the same device data using its natural-language chat interface. You can ask it to summarize that data or run a report (returning a list of devices that meet your criteria). Instead of combining operators and values in a report builder, you can simply ask a question:  “Show me a list of devices that have Word installed on them.” Kai will then summarize the answer and create a Prism report for additional analysis.

That means more IT team members can gain insights from Kandji without requiring the time or knowledge to build reports. That, in turn, frees you and other experts to spend time on higher-priority tasks.

Kai and Prism’s native query interface both have their value. Kai is particularly good for questions that you want answered on the fly. That makes it especially good for less technical members of the IT team, whether they’re new to device management or in time-pressured leadership positions.

Security and Privacy

Kai does all this while also protecting the security and privacy of your users, your organization, and your data. 

In this initial iteration, Kai has access only to data available via Prism; whatever is already visible through that UI—and nothing more—will be available via Kai.

And that access is “just in time”: Kai gets access to data only when it's necessary to answer a question. Kai uses the same tenant-level security as the rest of Kandji’s products. During a user's session, Kai cannot access another tenant's data.

Kai relies on best-in-class large language models. Those models do not retain any customer data, and data is transmitted via secure API and encrypted both in transit (TLS 1.2+) and at rest (AES-256). 

The result: Quick, secure, AI-driven insights into your Apple fleet whenever you need it.

Kai is available to select customers for early testing starting now, then will become generally available in 2025 as part of Kandji’s continued efforts to bring the same intelligence to other features. 

About Kandji

Kandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.