Kandji is excited to announce an important update to our standard support hours, which will now provide Kandji customers across the globe even more access to the Kandji Support team.
Kandji Support has officially been expanded to 24 hours a day, Monday through Friday, beginning Monday, January 16th.
Providing our customers with 24-hour support during the work week is an important milestone for our Support team. It has always been our goal to provide all Kandji customers with access to our incredible team of Support engineers, regardless of where our customers are based or when they may need our assistance. We are proud that this goal is now a reality. These expanded hours are the result of a tremendous amount of work to deliver on that promise.
We look forward to continuing to uplevel the experience we provide to our customers. By providing access to a global Support team—built by admins, for admins—we can help customers solve their challenges and set all of them up for success, wherever in the world they may be.